Intercultural Communication     [Text-only  version for printing]     [back to graphical version]
The following guide provides Web site links, a list of selected books, and access to online periodical articles about this subject. The Web site links have been researched, evaluated, and annotated by Rio Hondo College Librarians. The librarians have specifically selected these Web sites to meet the research needs of Rio Hondo College students

Web Site Links    

Business Etiquette

Doing Business in China : a Country Commercial Guide for U.S. Companies     http://www.buyusainfo.net/docs/x_3265405.pdf
A large PDF file (227 pages) about doing business in China put out by the U.S. & Foreign Commercial Service and the U.S. Department of State.  Chapter 8 covers Business Travel which covers business customs.

Getting Through Customs Article Library     http://www.getcustoms.com/2004GTC/articles.html
This site includes many Web sites.  Particularly relevant are: Doing Business Abroad, Passport to Success, Doing Business in..., and The Business of Gifts.

Journal of Intercultural Communication    http://www.immi.se/intercultural/
Free journal with articles on intercultural communication and competence.  Features focus in language, culture, as well as areas including nursing, business, and education.

Kwintessential : Language and Culture Specialists     http://www.kwintessential.co.uk/resources/country-profiles.html
A British consulting group offers information about language, useful phrases, society, culture, and business and social etiquette on many countries.  Also click on Doing Business in ... Guides (http://www.kwintessential.co.uk/etiquette/doing-business-in.html) to get further information.

Country Information

Cultural Profiles Project     http://www.cp-pc.ca/english/
Citizenship and Immigration Canada funds a site that offers cultural profiles of many countries.  These are the topics covered : Landscape and climate ; Family life ; World of work ; Sports and recreation ; Health care : Education ; Food ; Communication ; Spiritually ; Holidays ; Arts and leisure ; etc.  It is a very informative site.

Export.gov     http://www.export.gov/
Sponsored by the U.S. Commercial Service as the trade promotion arm of the U.S. Department of Commerce's International Trade Administration.  Export.gov includes market research, trade events, trade leads, and information on how to export.  Country commercial guides are accessible; free registration for market research reports.

Portals to the World     http://www.loc.gov/rr/international/portals.html
The Library of Congress maintains a site listing most of the countries of the world, with "links providing authoritative, in-depth information about the nations and other areas of the world."  Some of the topics include: General Resources; Business, Commerce, Economy; Culture; Education; Embassies; Government, Politics, Law, etc.

U.S. Commercial Service : Market Research Library     http://buyusainfo.net/adsearch.cfm?
Search by industry, region, country, for country commercial guides for many countries and regions.

Currency

Bloomberg.com - Currency Calculator     http://www.bloomberg.com/invest//calculators/currency.html
Bloomberg has a currency calculator on its Web site.

Electrical Voltage

World Electric Guide     http://kropla.com/electric2.htm
Countries are listed alphabetically in a table with the voltages and plugs needed for that country.

Health and Travel Warnings

Centers for Disease Control : Travelers' Health     http://wwwn.cdc.gov/travel/destinationList.aspx
The Centers for Disease Control and Prevention suggests what vaccinations are needed for traveling to different areas of the world.

U.S. Department of State : Current Travel Warnings     http://travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html
The State Department issues Travel Warnings, Public Announcements, and Consular Information Sheets about individual countries. If there are health problems, crime problems, security problems, etc., the State Department will issue warnings about traveling to particular countries. The entry requirements - whether a passport or visa is needed - are listed for each country.

Time Zones  

Time and Date.com : The World Clock - Time Zones     http://www.timeanddate.com/worldclock/
Site lists various countries and the time and date for each one. 

World Time Server.com     http://www.worldtimeserver.com/current_time_in_AR-BA.aspx
In left column, click on a country and the time will appear.

Books
The following books can be located in the Rio Hondo College Library.

Reference Books
Non-circulating:

Countries and their cultures
Call number: Ref GN307.C68 2001

CultureGrams
Call number: Ref GT150.C85 2007

Worldmark encyclopedia of cultures and daily life
Call number: Ref GN333.W67 1998

Suggested Subject Headings
For additional titles on this topic at Rio Hondo, click on the following Library of Congress subject headings:

Business etiquette

Intercultural communication

Manners and customs

Media
The following media can be located in the Rio Hondo College Library, to be viewed in the Library.

Valuing diversity : multi-cultural communication
Call number: Video  000445
A study of prejudice toward people who are different. Viewers learn how to decrease their discomfort in communicating with people from different cultures, social classes, age groups, or physical disabilities.

Working together : managing cultural diversity (A Crisp approach video/book program) (Fifty-minute series)
Video 000528
Based on the book by George Simons: "Working together : succeeding in a multicultural organization."

Articles
The Rio Hondo College Library provides online access to full-text articles through our online databases http://library.riohondo.edu/online_databases/index.htm.  Please note:  you must be a Rio Hondo College student, faculty, staff or board member to use these services.

The 4 sample searches below are from the ProQuest database. 
Use Advanced Search and type each term in a separate box:

    1.  (SUB (business) and international and SUB (etiquette) )
    2.  (SUB (business etiquette) and GEO (Europe) )
    3.  (SUB (business etiquette) and GEO (Europe) )
    4.  (SUB (business) and etiquette and Latin America)

Researched and evaluated by:
A. Enright, J. Sevilla-Marzona, S. Valero, D. Yashar, Librarians 9/1997
last update: C. Oldham, Librarian 5/2010

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